Sherwood Scientific Ltd.

Registered in England Co Reg. # 2329039

VAT No. # GB 532 2005 04

Registered address:

1 The Paddocks

Cherry Hinton Road

Cambridge

CB1 8DH

Privacy Policy

Your Personal Data:

What we need

Sherwood Scientific Ltd is the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which includes name, address, email etc.

Why we need it

We need to know your basic personal data in order to provide you with the goods and services you have engaged us to provide, and to assert our right to be recompensed in return for these services, as per the agreement or contract we have with you. If you do not provide this information, then we will be unable to provide the goods and services you have requested. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

What we do with it

All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information may be located on servers within other territories. No third parties have access to your personal data unless the law allows them to do so.

Your information is confidential and will only be passed to our Authorised Distributor in your Country for them to be able to assist you further. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

How long we keep it

We are required under UK tax law to keep your basic personal data for a minimum of 6 years. Your information that we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

What are your rights?

If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data you can contact our Company Officer who will investigate the matter.

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Website Analytics

To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences.
You may refuse the use of cookies by selecting the appropriate settings in your browser, however please note that if you do this you may not be able to use the full functiality of this website.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google.

We use reports provided by Google Analytics to help us understand website traffic and website usage.
We have taken steps to ensure that google Analytics will refresh and update all data in 14 month cycles.


Our Quality Policy

The following describes our Quality Policy.

It defines the minimum standards of product and service that our customers can expect and that we use to make sure we meet these expectations.

We make sure that we place our customers' needs first. We aim for the customer experience to be satisfying both in terms of our relationship with our customers and in terms of the products and services we supply to them.

At Sherwood Scientific we provide our customers with high quality scientific and technical instrumentation; tested and guaranteed to meet our published specifications. This means we are committed to efficiency and effectiveness in our development, manufacture, supply and service processes. We carry out these processes in accordance with our Business Management System (BMS).

Our products and services meet the highest achievable standards; this includes satisfying the requirements of statutory authorities and complying with applicable laws. Our work is rigorously monitored to maintain our reputation as a professional manufacturer and supplier of scientific and technical instrumentation.

Our BMS describes the best way that we know how to run Sherwood Scientific. Every member of our staff is committed to following its guidance and, when necessary, to improving it.